Visa Thrives in Post-Pandemic Travel Rebound Period

Visa's financial success is fueled by the resurgence in travel and leisure activities as pandemic restrictions ease, with consumers eager to spend on vacations, dining, and entertainment. Visa is capitalising on increased payment volumes, especially in the tourism sector, positioning itself for continued growth with the return of international travel and leisure spending.

AVisa Thrives in Post-Pandemic Travel Rebound Period

Strong earnings beat expectations

Visa beat earnings expectations in fiscal Q4 2022 due to the strong rebound in discretionary consumer spending on experiences, such as travel, dining out, and concerts.

Visa's payment volume grew 12% year-over-year in the quarter, driven by a 36% surge in cross-border volume. This was significantly higher than analysts' expectations, who had forecast payment volume growth of 10% and cross-border volume growth of 25%.

The strength in discretionary spending was particularly evident in the travel sector. Visa's cross-border travel volume grew 52% year-over-year, as consumers resumed international travel following the lifting of COVID-19 restrictions. This was the strongest growth in cross-border travel volume since before the pandemic.

Visa's strong earnings performance was also supported by continued growth in e-commerce and mobile payments. E-commerce payment volume grew 18% year-over-year, while mobile payment volume grew 21% year-over-year.

Payment volume recovers to pre-pandemic levels

Visa's payment volume recovery to pre-pandemic levels in its fiscal fourth quarter of 2022 is a sign of the strength of the post-pandemic economic rebound and the company's dominance in facilitating global payment transactions.

The key drivers of Visa's growth are the strong rebound in consumer spending, particularly on discretionary items like travel and dining out, as well as the company's success in enabling and capturing this spending rebound.

  • Debit card spending: Debit card payment volume spiked 15% annually, demonstrating that consumers are actively spending from their bank accounts on discretionary purchases. This is also a sign of financial health, as consumers are more likely to use debit cards when they have the money to cover their purchases.

  • Credit card spending: Credit card volume also saw a healthy 7% year-over-year gain, suggesting that consumers are willing to borrow money to spend, which is another sign of economic confidence. The growth in credit card spending is also a boon to Visa, as it generates revenue from the interest charged on credit card transactions.

Cross-border transactions see a surge

Cross-border transactions using Visa-branded cards surged 52% year-over-year in Visa's fiscal fourth quarter of 2022, driven by the recovery in international travel.

Factors contributing to the surge in cross-border transactions:

  • The lifting of COVID-19 restrictions: As border restrictions continue to disappear, people are more likely to travel and make purchases internationally. This is boosting the demand for cross-border transactions.

  • The growth of e-commerce: E-commerce is another major driver of cross-border transactions. People are increasingly shopping for goods and services from online retailers around the world. This trend is expected to continue to grow in the coming years.

  • The rise of digital payments: Digital payment solutions, such as mobile wallets and online payment gateways, are making it easier and more convenient for people to make cross-border payments. This is also contributing to the growth of cross-border transactions.

Benefits of cross-border transactions for Visa:

  • Increased revenue: Cross-border transactions generate revenue for Visa from fees charged to merchants and cardholders. As the volume of cross-border transactions increases, so too does Visa's revenue.

  • Expanded market share: Cross-border transactions allow Visa to expand its market share into new countries and regions. This is important for Visa as it seeks to maintain its position as a leading global payment processor.

  • Enhanced brand recognition: Cross-border transactions help to enhance Visa's brand recognition around the world. This is important for Visa as it competes with other payment processors, such as Mastercard and American Express.

Travel-oriented cards and partnerships

Travel-oriented cards and partnerships are a key part of Visa's strategy to cater to the rebound in travel demand.

Co-branded cards are issued by Visa and its bank partners in collaboration with airlines, hotels, and other travel providers. These cards offer cardholders exclusive benefits and rewards related to travel, such as free checked bags, airport lounge access, and points that can be redeemed for flights, hotel stays, and other travel expenses.

Enhanced rewards on travel-oriented cards can include:

  • Increased points or miles earned on travel purchases

  • Bonus points or miles for booking flights and hotel stays through the card issuer's travel portal

  • Statement credits that can be used to offset travel expenses

Marketing leverages return to normalcy

Visa's "Meet Again" campaign taps into post-pandemic desires for reunions and adventures, reinforcing its essential role in facilitating cherished experiences. It highlights the value of Visa in enabling travel, underscoring its significance in fulfilling consumers' aspirations.

Here are some specific ways in which the "Meet Again" campaign is effective:

  • It focuses on positive emotions. The campaign focuses on the joy of reuniting with loved ones and the excitement of going on new adventures. This evokes positive emotions in consumers, which makes them more likely to associate Visa with positive experiences.

  • It is relevant to the current cultural zeitgeist. The campaign taps into the public's desire to return to normalcy and experience life to the fullest post-pandemic. This makes it relatable to consumers and increases the likelihood that they will respond to it positively.

  • It highlights the value of Visa. The campaign reinforces Visa's role as an essential tool for facilitating cherished trips and experiences. This reminds consumers of the benefits of using Visa and makes them more likely to choose Visa over other payment methods.

Outlook remains positive despite risks

Visa's outlook for the future remains positive, despite ongoing challenges like inflation and rising interest rates. The company is confident that pent-up savings and consumer demand will support a steady recovery over the medium-term.

Factors that support Visa's positive outlook:

  • Pent-up savings: Consumers have accumulated significant savings during the pandemic, which they are now eager to spend. This pent-up savings is expected to drive consumer spending in the coming months and years.

  • Consumer demand: Consumer demand is strong, and Visa is well-positioned to benefit from this trend. The company has a global network of merchants that accept Visa cards, and it is also a leader in mobile and digital payments.

  • Long-term growth trends: Visa is also benefiting from long-term growth trends, such as the shift to digital payments and the growth of e-commerce. These trends are expected to continue to drive growth for Visa in the years to come.

Challenges that Visa is facing:

  • Inflation: Inflation is a major challenge for consumers and businesses alike. It is possible that inflation could dampen consumer spending and impact Visa's growth.

  • Rising interest rates: Rising interest rates could also impact Visa's growth. Higher interest rates make it more expensive for businesses to borrow money, and they can also discourage consumers from spending money.

How Visa is mitigating the risks:

  • Investing in digital payments: Visa is investing heavily in digital payments, such as mobile wallets and online payment gateways. This will help Visa to maintain its position as a leader in the digital payments space and capture growth in this important market.

  • Expanding into new markets: Visa is also expanding into new markets, such as emerging markets and Asia-Pacific. This will help Visa to diversify its revenue streams and reduce its reliance on any one market.

  • Acquiring new businesses: Visa is also acquiring new businesses to expand its product and service offerings. For example, Visa recently acquired Plaid, a fintech company that specialises in data aggregation and payment processing. This acquisition will help Visa to expand its reach into the fintech space and offer new products and services to its customers.


What is the reason for the surge in Visa?

The surge in Visa transactions is a result of the revival of travel post-pandemic, as more people are resuming international travel, leading to increased use of payment cards for various travel-related expenses.

How has the post-pandemic travel revival affected Visa?

The post-pandemic travel revival has positively impacted Visa by boosting the volume of transactions related to travel, including accommodation bookings, airline tickets, and other travel expenses.

Are there any specific regions or countries driving this surge?

While the travel revival is a global trend, specific regions or countries may contribute more significantly due to factors like eased travel restrictions, vaccination rates, and popular tourist destinations.

Is Visa the only payment method benefiting from this trend?

No, Visa is not the only payment method benefitting from the travel revival. Other payment providers and digital wallets also experience increased transactions as travel resumes.

Are there any changes in Visas services due to this surge?

Visa continually adapts its services to meet the evolving needs of travellers, such as introducing new features and enhancements to improve the convenience and security of transactions during the travel revival.

How can travellers ensure secure transactions when using Visa during this period?

Travellers should follow standard security practices, such as keeping their Visa cards secure, using strong and unique PINs or passwords, and regularly monitoring their card statements for any unauthorised transactions. Additionally, travellers should be cautious about phishing scams and only use reputable online platforms for bookings and payments.

What should travellers consider before making international transactions with Visa?

Travellers should check their card's foreign transaction fees, notify their bank of their travel plans to avoid unexpected card blocks, and have a backup payment method, like cash, in case their card is not accepted at certain locations.

How is Visa adapting to the changing travel landscape?

Visa is adapting by collaborating with travel companies to offer special deals and promotions, enhancing contactless payment options, and improving security measures to ensure safe and convenient transactions for travellers during the post-pandemic travel revival.


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